At Dam Sum, we are committed to respecting the privacy rights of our customers and to
being transparent about what data we collect and how we use it. This policy, applies the
principles contained in the Regulation 2016/679 of the European Parliament and of the
Council of 27 April 2016 on the protection of natural persons with regard to the processing
of personal data and on the free movement of such data, and repealing Directive 95/46/EC
”) and provides information about:
- how we use data;
- what personal data we collect;
- how we ensure privacy of the information collected; and
- your legal rights relating to your personal data.
This policy applies to any individual accessing the Website (as such term is defined below)
” or “your
The website www.damsum.com
is our website for our Dam Sum brand. It allows Internet
users to get general information about the restaurants, their products and their locations
III. Data Controller
Dam Sum SPRL, a private limited liability company, having its registered seat located at 34
avenue de Sumatra, 1180 Uccle, Belgium, and registered with the Crossroads Bank for
Entreprises under number 0567.933.614 (“Dam Sum
”) is the data controller of the Website
(in the sense of the GDPR).
In this policy, any reference to “we
” is a reference to Dam Sum.
check this page each time your visit or submit personal information to Dam Sum
IV. Information collected and purposes
When you use the Website, engage with us on Social Media, participate in contests, contact
us, we may collect and process the following personal information about you and for the
purposes set forth below:
- Information collected may include your name, email address and phone number.
- This information will be used to help to answer your queries or to allow you to
participate in contests(competitions) or to send your marketing material which we
think is relevant or interesting to you.Details of your visits to the Website including,
but not limited to, traffic data, location data, weblogs and other communication data.
We will also use your Internet Protocol (IP address) to collect traffic data. We will not
use your IP address to identify you personally.
This information may be used to present the Website in the most effective manner for your
browser or to administer the Website and improve our services to you.
We will never collect sensitive personal data such as race ethnic origin, physical or mental
health, political or philosophical views or sexual orientation.
V. Access to the information
Expect to the extent legally permitted, we will not share your personal information with third
parties without your prior consent.
VI. Security of the data
We take all steps necessary to ensure that information we collect is kept secure, confidential,
and stored on servers, hidden behind firewalls and, whenever always password protected.
VII. Your rights in relation to the data collected
In accordance with the regulations on personal data protection, you have the following rights,
in relation to your personal data:
- a right of information about the processing of your personal data;
- a right to obtain access to the personal information we hold about you;
- a right of rectification in relation to incorrect, inaccurate or incomplete personal data;
- a right of erasure in relation to the personal data which is no longer needed or if the
processing is unlawful (and unless the information is needed for us to comply with
our legal obligations or to establish or exercise our rights);
- a right to request the restriction of the processing of your personal data in specific
- a right to object, under certain circumstances, to the processing of your personal data;
- a right of portability in relation to the personal data you have provided.
Dam Sum reserves the right to request, under the right of access, the payment of reasonable
costs based on administrative costs for any additional copy of the data to the one that will
be provided to you.
In the event that the right of objection is exercised, Dam Sum shall cease processing except
where there are legitimate and compelling reasons for the processing that prevail over the
interests and rights and freedoms of the data subject or for the establishment, exercise or
defence of a right in court.
Withdrawal of your consent will have no effect on the legality of the processing carried out
before withdrawal of consent.
To exercise your rights, simply write to Dam Sum at the postal address 34 avenue de
Sumatra, 1180 Uccle, Belgium, indicating your surname, name and e-mail address. Your
request must be signed and accompanied by a photocopy of an identity document bearing
your signature and must specify the address to which the response must be sent to you. A
response will then be sent to you as soon as reasonably possible.
For the avoidance of doubt, the Dam Sum website or social media site may from time to
time contain links to and from partner, advertising, and affiliate websites. If you do follow a
link to these websites, please note that these websites will have their own privacy and cookie
policy and Dam Sum cannot accept any responsibility for these policies.
I. WHAT ARE COOKIES?
When you visit the Website, information relating to the site navigation of your device
(including mobile devices) on the Website may be recorded in text files named “Cookies,
return to our Website, as long as such cookies remain valid. Only the creator of the cookie
concerned is likely to read or alter the information contained in it.
We use information gathered from cookies to improve your experience on the Website. By
way of example, cookies help us to identify problems, fix errors and to improve the design
of our pages.
II. DAM SUM COOKIES POLICY
Our cookies don't store sensitive information such as your name, address or payment details.
They do hold a “key” that allows us to associate information with your computer when you
Unless you decide to deactivate the cookies, you agree that the site may use them. You
may at any time deactivate these cookies free of charge by using the deactivation options
of your browser, but please note that this may reduce or prevent accessibility to some or all
of the services offered by the Website. If you are using the following browsers, the options
in relation to cookies can be found here:
b. Categories of cookies
We split the cookies that we use into four different types:
1. Strictly Necessary Cookies
These cookies are strictly necessary in order to enable you to move around the Website and
use its features.
2. Performance Cookies
These cookies collect information about how you use the Website, for instance the pages
you visit most often or any error messages you may see on the pages you visit. These
cookies don’t collect your personal information. The information we collect is used to improve
how our website works.
3. Functional Cookies
The website will track the pages you visit via Google Analytics. The information these
cookies collect is anonymous and cannot be used to track your activity on other websites
and is used for statistical purposes only. You can find out more about how Google Analytics
uses your data here:
4. Targeting Cookies
These cookies are used to make our advertising more relevant to you and your interests.
These cookies may be placed on your computer, tablet or mobile phone by us or by a third
party with our consent.
When these cookies are placed by us, they may be used only by us. When these cookies
are placed by a third party with our consent, they may be used by that third party and other
parties to make adverts more relevant to you and your interests. Examples of this include
various social networks such as Facebook, Instagram and Foursquare. These social
network sites may place cookies on your device and use these to target advertising to you
on their own or other websites.
III. THIRD PARTY COOKIES
a. Cookies placed on parts of the Website by third parties
The Website is likely to contain cookies set by third parties (communication agencies,
audience measurement companies, targeted advertising providers, etc.) enabling them, for
as long as their cookies remain valid, to:
- Collect browsing information relating to visitors of the Website; and
- Determine the advertising content likely to correspond with your centres of interest
so as to send you targeted advertisements relating to your browsing history as
collected by the third party.
You may at any time prevent these third party cookies from collecting your information in the
subject to their own terms and conditions of use.
b. Cookies integral to third party applications on the Website
We may include software applications on our site originating from third parties, which will
enable you to share the content of our site with other people or to notify them of your visits
to, or opinions of, content on our site. This is the case, for example, with the "Share" button
set by social networks such as Facebook, Twitter or Google+.
The relevant social network is likely to identify you through this button, even if you have not
specifically used it when visiting our site. This type of application button may enable the
social network concerned to monitor your browsing on our site, merely due to your social
network account being activated on your browser (active session) while you browse on our
We have no control over the processes used by social networks to collect information
relating to your browsing on our site and associated with the personal data they hold. We
recommend you consult the terms and conditions of use relating to your data on these social
networks to establish the purposes for which they use the browsing information they may
collect through these application buttons (particularly advertising). You should be aware
however that the terms and conditions of use of these social networks may allow you to
control the use of your data by these social networks by configuring your user accounts with
We have implemented one or more social media pixels or other Java script enabled trackers
(including the “visitor action pixels” from Facebook) on the Website. Social media pixels are
made available to us by the relevant social media platform.
Social media pixels enable us to track the behaviour of users after they have been redirected
to the Website by clicking on a link that we published on the social media platform. This
allows us to measure the effectiveness of our advertisements and communications for
statistical and market research purposes. The data collected by the social media platform
and Dam Sum consists of your IP address (including associated location information), your
user agent or browser string and specific information on how you interact with the Website.
The user agent or browser string provides the basics as to which operating system your
computer or mobile phone is running, basic security information, screen resolution and the
Internet browser that you are using. The social media platform stores and processes all
personal data it obtains by means of the social media pixel in accordance with its privacy
You can object to the collection of your data by Facebook pixel, or to the use of your data
for the purpose of displaying Facebook ads by contacting the following address:
d. More details on social media cookies:
Please see the policy links below for the social media site policies around privacy, cookies
You also can opt out of receiving cookies by visiting https://youronlinechoices.eu/
e. Details of third party cookies on the Website:
Cookie: Google (_gat _ga _gid)
Purpose: Used to collect information anonymously about how visitors use our site to help us
understand visitor behavior and improve the site.
Expiry: ga_: 2 years, _gat _gid: when you end your session
Cookie: Google Adwords Conversion tracking (ads/ga-audiences)
Purpose: Used to re-engage visitors that are likely to convert to customers based on the
visitor’s online behavior across websites.
Expiry: when you end your session
Purpose: Used to send data to Google Analytics about the visitor’s device and behavior.
Tracks the visitor across devices and marketing channels.
Expiry: when you end your session
Purpose: Used to collect information anonymously of what videos from YouTube the user
Expiry: when you end your session
Purpose: collects geographical GPS location anonymously on mobile devices Expiry: when
you end your session
Purpose: tries to estimate the users’ bandwidth on pages with integrated YouTube videos.
Expiry: 179 days.
PART 3 – CONTACT
For questions about this policy, or the practices of the Website, please contact our Data
Protection Officer, Ms. Mihaela Mina at firstname.lastname@example.org
or by mail at 34 Avenue de
Sumatra, 1180 Uccle, Belgium.